Deleting your data and account
Version 2.0 · Last updated: 27 October 2026 · Albion Wealth Services, Ltd
You can ask Albion Wealth Services, Ltd at any time to delete your data and close your Albion Assistant account.
This document is also available in Spanish: versión en español. If there is any discrepancy between the two versions, the Spanish text prevails.
1. How to ask
- Write to contact@albionwealthservices.com with the subject “Delete my data”, from the email address you signed up with, giving your registered mobile number.
- We will check that you are the account holder and confirm receipt within 7 days at most.
2. What is deleted and when
- Account, settings, conversations, tasks, contacts, connected accounts and access tokens: from live systems within 30 days at most, and from backups within 90 days.
- We keep only the data the law requires us to keep (for example, billing records, 6 years) and security logs (12 months).
3. Disconnecting third-party services
- Google / Microsoft: you can revoke Albion Assistant’s access in the security settings of your Google or Microsoft account, or from Connections in the panel.
- Facebook / WhatsApp (Meta): remove the app in Facebook Settings → Apps and websites, and delete the WhatsApp Business number from your Meta account.
More information is in the Privacy Policy.