SMS messaging program

1. What messages are sent

SMS is used for one-to-one conversations between a registered user and their personal assistant: answers to the user's own requests (calendar, email summaries, reminders, tasks), the daily briefing the user asked for, and service notices (account, balance, security). We do not send marketing or promotional messages, and we never sell or share phone numbers for marketing.

2. How people opt in

Users opt in themselves, in one of these ways:

• By registering at https://app.albionassistant.com/onboarding, entering their mobile number, verifying it with a one-time code and selecting SMS as their preferred channel. The form states: “By choosing SMS you agree to receive text messages from Albion Assistant on this number. Message frequency varies with your use. Message and data rates may apply. Reply STOP to cancel, HELP for help. See our Terms and Privacy Policy.”
• By texting our number first. A conversation only starts when the user writes to the assistant; we reply to that conversation.

3. Frequency, rates, opt-out and help

• Frequency: varies with the user's activity (typically a few messages a day).
• Rates: message and data rates may apply, according to the user's mobile plan.
• Opt out: reply STOP at any time. You will get a confirmation and no further messages. Reply START to resume.
• Help: reply HELP or write to contact@albionwealthservices.com.
• Mobile information is not shared with third parties or affiliates for marketing or promotional purposes.

4. More information

See our Terms of Service and Privacy Policy for how we handle personal data.